Note on display
USD game balance: why a dollar figure can move while you play nothing
A balance that changes between two visits, with no round played in between, looks like a loss or a gift. Often it is neither. It is the exchange rate between the currency the books are kept in and the one the screen is set to.
Duelbits explains the mechanism in its own words, and this note follows it.
How can a balance change without a bet?
The Duelbits article on display currencies describes it: the internal balance is held in a dollar-equivalent unit, and the screen can show it in sixteen currencies. If the display is anything other than USD, the displayed figure changes as the rate between that currency and the dollar moves, even if you have not bet, deposited or withdrawn. The article's example is euro: a weaker euro raises the displayed euro balance, a stronger one lowers it, and no funds are gained or lost.
How do you make the screen match the books?
Set the display to the unit of the books. At Duelbits that is USD, and the article says so. At Stake the fiat view over coins is a setting that can be turned on or off, and Stake itself calls what it shows an approximate representation. A balance that is shown in the same unit it is kept in cannot drift.
Does the game itself care?
No. The return to player of a game is a property of the game, not of the display. The only effect of the unit on play is the size of the stake that feels small. A balance that wobbles for reasons of exchange rate is no evidence about a game either way.
What to check when the figure has moved
Open the display setting first. If it is anything other than the unit of the books, compare the figure with the same balance shown in that unit, and see whether the difference matches the movement of the exchange rate between the two currencies over the same hours. If it does, nothing happened to the money.
If the unit is the same and the figure still moved, look at the history of the account for a bet, a withdrawal or a credit you did not expect, and write to support with the time of the change. That is a different problem from the one this note describes, and it deserves its own message.
Two quick answers
| Did I win or lose money while away? | Not from the game. If the display currency differs from the books, the figure follows the exchange rate. |
|---|---|
| How do I stop the figure moving? | Set the display to the unit the operator keeps the books in, which Duelbits says is USD. |